Genymotion does not start Android virtual device

Unable to start the Genymotion virtual device.

The VirtualBox software returned an error: "incompatible state".

Please, run the VirtualBox software to check for issues. Then, try to run the Genymotion virtual device directly from VirtualBox to have a possible explanation.

For more information refer to: https://cloud.genymotion.com/page/faq/#vbox

Please help me ，Thank you！